Customs information
Do you want to avoid any hassle when your goods pass through customs? At Transheroes, we understand that better than anyone! That's why we take care of all customs-related matters for you. Simply request a quote and experience our reliable service!
Customs documents difficult? Not for TransHeroes
When importing or exporting goods outside the European Union, you cannot ignore it; Customs documents. For example, if you import goods from China, you must submit an import declaration to customs. After you have paid the import duties and VAT, you can bring the goods into “free circulation”, as it is called. If you export goods to Turkey, for example, you must submit an export declaration. Customs will then know that the goods will leave the European Union.
Take advantage of our advantages
Our customs specialists can take care of all the customs documents you need. Whether it concerns an import declaration or an ATR certificate. Our specialists take care of your customs documents quickly and cheaply. With us you have your export declarations under control quickly and certainly. This means you no longer have to go to the Chamber of Commerce for export documents. All this ensures that you do not experience any delays with your transports.
AEO certified
Our customs department is AEO certified. This certificate ensures that we are checked less, so that your shipment is not unnecessarily delayed. This certificate also guarantees that you are doing business with a reliable party!
Frequently asked questions about customs
The world of customs does not stand still, the constantly changing regulations do not make it any easier. The preparation of import or export declarations is therefore not an everyday occurrence for every company. We at TransHeroes are happy to help with this. Our customs declarants do nothing but make customs declarations all day long. They know the regulations and what you have to comply with when it comes to importing or exporting goods. They can also advise you on export documents such as a EUR.1 document or ATR certificate.
If you do business internationally, you will have to deal with export documents. There are many types of export documents that are used for different purposes. Usually the customer abroad asks for certain export documents to save on the import duties in his country. This is because the government abroad has then made trade agreements with, for example, Europe. The recipient abroad must then be able to demonstrate where the goods come from and/or were produced. The export documents serve this purpose. Customs may also ask for certain export documents if you are going to export goods. We prepare various types of export documents.
If you sell goods to a customer outside the EU, you must prepare an export declaration. You can do this yourself if you have suitable software for it, but it is often outsourced to the carrier or customs agent. We are an AEO certified Customs Forwarder. We can therefore prepare the export declaration for you. We do this completely digitally and is sent automatically via a link with Customs. We then receive almost immediate feedback from Customs, in which 3 variants can be distinguished:
- The declaration has fallen WHITE: the declaration is immediately approved and you can transport the goods.
- The declaration has fallen ORANGE: the declaration is not yet completely approved, additional data must be sent. For example, an export invoice. Customs will reassess the documents. The goods may not yet be transported immediately.
- The declaration has fallen RED: Customs is coming to inspect the goods. When the export declaration is made, the location of the goods is indicated, where Customs comes to check the goods.
Customs checks less often for Export declarations than for Import declarations. Because we have AEO status, Customs checks even less often.
If you want to import goods from a country outside the EU, you must declare the goods to Customs if they want to end up in free circulation. For example: you import goods from Russia. The goods are transported from Moscow by truck to your warehouse. When the goods have arrived there, we can submit the import declaration to Customs. We will then digitally send in the import declaration, which contains, among other things, the details of the shipment and the place where the goods are now. Import duties must also be paid immediately. We then receive almost immediately feedback from Customs with one of the following notifications:
- The declaration has been submitted WHITE: the declaration is immediately approved, the declarant receives a UTB (Invitation to Payment) and there is a statement “Indefinite Verification” and the amount owed in taxes. If you use our services, we will advance these taxes for you shortly and then pass them on to you.
- The declaration has fallen ORANGE: the declaration is not yet completely approved, additional data must be sent. For example, the invoice or other documents. Customs checks this again and then determines whether the goods are WHITE or RED. During the Orange status, the goods are not yet at your free disposal.
- The declaration has fallen RED: Customs will perform a physical check, so they come to the place described in the declaration and check whether everything is correct. For example, they can take samples, count the packages and check whether you have really stated what you have actually stated on your import declaration.